FAQs

Q. Can I purchase below the minimum order?

A. No. This is a whole sales website, we do not sell below the Minimum Order set

Q. Can I purchase a sample to test the quality of your products?

A. Yes. You can buy a sample to test the quality of our products. However, since it is a special purchase, there will be shipping cost and it will be Abnormally high.

Q. Do you offer discounts?

A. Of course yes. We offer discounts, but it is based upon certain requirement as setup in our promotions or special offer

Q. How is the quality of your products like?

A. We give you world-class standard quality. All of our products are backed by 30 days Return Policy.

Q. Will I get a tracking number after placing an order?

A. Yes. We issue you a tracking number when all the products are packaged and submitted to our logistic partners. This is what we consider order processing.

Q. How fast do you ship products?

A. When an order is placed, we process your order within 1-5 business days depending upon the quantity of your purchase. After, processing your order, we deliver your goods to you with in 10 - 18 business days. Please read more on our Shipping Policy Page.

Q. Do you sell products in other categories other than Footwear?

A. For now No. However, we are considering adding other categories in the future, especially in the fashion industries. Subscribe to our VIP List to receive regular update when other categories are added.

Q. How is payment made on your website?

A. To make payment on our website is simple and easy, simply add to cart all the products you need and  continue to the checkout page, choose your desired payment method and follow the onscreen instructions to make payment. If you need further assistance, kindly chat with us live or simple send us a message at support@bmcshippinglines.com.

Q. What payment method do you use?

A. We use all major Credit/Debit Cards, PayPal, Apple Pay, etc.

Q. How secure is your website with my personal information?

A. Very secure! Find out more on our Privacy Policy page to learn how important your privacy is to us and how we go the extra-mile to protect your personal information.

Q. Where can I find your Refund Policy?

A. Click here or find it at the bottom of any or our web pages.

Q. How can I track my order?

A. To track your order, kindly click HERE or find the "Track Your Order" button anytime in the upper right of the main Manu of our website.

Q. Do you provide customization service, branding my logo on my products?

A. Yes. But customizing your products to your own branding may require higher MINIMUM ORDER than the normal one for a particular product. If you need customization service, please make sure to contact us with your request at branding@bmcshippinglines.com.

Q. All my questions and concerns are not still addressed, how do I contact you for more info about my specific questions and concerns?

A. Simply Click HERE or find the "Contact us" page anytime in the Main Menu at the upper part of our website.